CVS

Always a great place.

The only reason we give this a star is because there is no option for NO STARS GIVEN !!! My wife was trying to pick up medications today and the endless mistakes made were unbelievable. I thought Pharmacists were educated? Even the techs should at least be able to get a name right and process for the correct prescription. Someone is going to be seriously injured or worse. It took two hours to get a simple prescription for eye drops.... First we were in the drive through and it wasn't processed an hour after the prescription was called in. So we had to get in the back of the drive through line again, this time they said it was ready, but to process insurance we would need to go inside... So we went inside and got in line again. When we got to the front of the line we were told we would need to get in a different line... After waiting in that line, when we got to the front they discovered the medication wasn't correct, wasn't for my wife, everything about the process was wrong. The tech/clerk/pharmacist? corrected the errors.... and sent us back into the other line. When we got to the front of the line the dingbat who couldn't remember ANYTHING told us, 'I'm sorry, that order isn't ready yet....' My wife said, 'IT IS READY!!!! ITS RIGHT THERE IN THE BACK' so, she got it from the back and asked, 'IS THIS FOR BIRTH CONTROL????' HOLY PHARMACEUTICAL COW!!!! NO ITS FOR MY EYES!!!! Seriously.... If CVS Management reads this, please... Find out who was on duty 5/18/2020 around 3:30 and do some cleaning house before someone gets hurt. A simple, 'Oh, one of our customers was upset' conversation isn't going to fix this... Its obvious there is a systemic problem that won't correct itself till some people are replaced.

I've been going here for 10 years. So I've seen great staff and not so great staff. It has its busy days and not so busy days. Overall a great experience.

Go to thrifty white if possible. Customer service is lacking here.

I cant even type out why this pharmacy is so bad because its so frustrating just thinking about what Ive been through with them. I have never had more problems with a pharmacy before.