THIS PERTAINS TO THE PHARMACY ONLY...I've been a CVS customer since they were Eckerd Drugs, so I do like the company and most of the staff are very nice, but this Interlachen CVS is the SLOWEST of the 3 CVS's I use. Anytime I drop off my prescription, whether in the drive through or I take it inside and say I have to wait for it, they say 'it will be at least 2 hours', which turns into 4-6 hours normally if at drive through and at least the 2 hours and then some if I sit inside waiting for it. They seriously NEED more pharmacy staff for the influx of customers they have to serve. It's in a rural area where there are many outlying residents that use them, and because they are the only pharmacy in the area that can distribute certain narcotics they are extremely busy. The nearest CVS to them is in Hawthorne, which should be as busy but because of the size of the store they cant distribute certain narcotics. Give the Interlachen store more staff to help with the wait time and I will change my rating.
Trista Young
02/21/2020
After multiple calls from myself, my clinic, and the awaiting cvs, they still took FIVE HOURS to transfer my nausea medication... WHILE Im throwing up the whole time. This is unacceptable.
Gregory VanKleef
02/04/2020
Really really slow pharmacy. Switching to mail order, it's faster. Very high priced grocery items.