1 star (can't go lower) is for the Kinoole shop, ONLY.I normally shop at the Pahoa store, however, yesterday I was in Hilo & the KINOOLE store was very close to other errands. Bought a bag (last one on the shelf,) of my regular tobacco. When I opened it this morning, it was so crunchy & super dry! Long story short, at the Kinoole location, ALL SALES FINAL. NO REFUNDS/exchanges. Buyer beware. They do NOT stand behind their products......Plz note, the Pahoa store is a whole different story, had I bought it there, they would happily exchange the item...
Black horse in a cherry tree K T Lang
06/18/2020
Bad vibes
Kiana Daviz
06/06/2020
Caitlin Peil
03/06/2020
Customer service was fantastic, the beautiful young lady there was so great to talk with and had the best vibes. Love this spot!