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Indiana
Michigan City
Alick's Home Medical Equipment
Alick's Home Medical Equipment
18
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3219 Franklin St, Michigan City IN, 46360
Call now: (219) 872-1000
alicks.com
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Alick's Home Medical Equipment Reviews
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Amber Goff
Always very friendly and quick to deliver my oxygen tank refills! The only reason I didn't leave 5 stars was due to issues I have had with the rentals of portable oxygen concentrators. I've rented twice and had some kind of problem both times. The first time was an issue with the second battery not holding a charge (which could have been very dangerous, as I was on a 2 hour flight plus the time it took to get through security and baggage, etc. and if I would have had any unplanned delays, I would not have had oxygen). And the second time was an issue with the integrity of the charging cord, as it was fraying and had to be messed with to get it to charge. Aside from that, I've not had any other problems with my normal oxygen supply at home or my tanks.
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Bailee
Elizabeth has always gone out of her way to help me with all of my medical supply needs. Ive never been disappointed with their service or products. ~Amy Z.
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Ricky And Jo
My opinion is I'd rather not have to depend on them for anything let alone NEED them at a vulnerable time in life. I was wondering if this was just the way it was everything a hassle and long wait,wondering if this would be my only option...things were looking bleak. Then I found out about a place 10 mins away in Laporte called Options DME. Well they did in 1 hour before closing what Alicks couldnt do in weeks with alot more cheerful compassion and genuine care. It was a night and day experience well worth 10 min drive. I know everywhere cant always make everyone happy especially ppl who are sick cranky and going thru difficult times in life already ,but shouldn't that be what a medical supply company caters to? Shouldn't they make life easier for the sick, hurting ,tired people. You shouldn't have to get higher blood pressure just to get medical needs met. Not everyone at Alicks was bad but you know what they say about 1 bad apple ruins the bunch. ...
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Gayle Rood
I see on a regular basis how wonderful these people are who work at Alick's Home Medical in Michigan City. They truly do care!!!
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Jen Mike Bowen
Submitted documents doctor ordered a wheel chair for me last year. I call nobody returns my calls. I have been there in person, to ask where is the wheel chair? They tell me waiting on my insurance company. I called my insurance company they say they do not have anything submitted to them. So I call again, transferred of course and no one picks up the phone ever!
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Joey D
Im recovering from my second ankle surgery. I relied on Alicks both time for my unfortunately necessary medical equipment to get around. They worked with my insurance company and even delivered the equipment to my home and made sure I had everything I needed. Everyone was super friendly and helpful. However... after this second surgery I hope I never need to call them again...lol
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Paula Biller
A few years back, before I worked for this wonderful company, Elizabeth & staff helped my grandma get some items, post surgery, to help aid in her recovery. That was a very difficult time for us, but they went above & beyond & my grandma STILL tells me how much she appreciates Alicks!!!
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Gwen Wilson
Customer focused, friendly service!!! Very quick to respond. Amazing service!!!
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Marya Brennan
I'm going to echo what other reviewers said about terrible communication and lack of respect. The employee managing my order to get a wheelchair never called me to update me, I had to call her after waiting two weeks. She never bothered to call the insurance company to check in on the preapproval paperwork after they didn't send it when they said they would, and when I called her again two days later to check in again, she was very rude to me on the phone and made it seem like everything was my fault. I only give two stars because the manager was helpful. It's not like I'm waiting on a pair of shoes, I'm waiting on a freaking wheelchair. Employees there should understand that they're helping people with urgent medical needs, be responsive, take initiative, and treat customers with respect.
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Susan Peach
My doctor sent them a prescription for a CPAP mask and they claimed never to have received it. They were a bit rude when I called them about it. Also, we purchased a stair lift from them and they charged for maintenance which should have been covered under the warranty. When I called customer service to speak to them about this I got a recording that said the mailbox was full. I will not deal with this company again.
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Monica Fort
Elizabeth at Alick's is amazing. She helped get compression gloves for my husband so quickly, when we had gotten the run-around from another place we tried to get them from. She and everyone there that I have spoken to have been very friendly, helpful and professional.
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john spice
Great people helped me get what i needed thank
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Kristy Zajkowski
terrible communication and no respect and lack of understanding just my opinion
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Brian Schroeder
I been siting with out supplies an yet. Every time i call them an leave message they never call back
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meland roberts
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vanessa Jones
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Vanessa Jones
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Vanessa Jones
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