Although this is a convenient place to get your car fixed in buckeye don't come here. Drive the few extra minutes to get to a real shop.
Elijah H
07/14/2020
Got told they didn't want to do the trans fluid on my car because it was running at a high rpm on the highway not wanting to shift... I have never had any issue like that with it. And the quick trip I took down the freeway after picking it up, guess what... no issue!!! sat right at the normal 2100rpm at 75mph, getting the normal 40mpg. Strange how it had this issue once. On a Sat afternoon. I'm thinking a tech decided they didn't want to possibly stay late to do it. I dunno. I am not a mechanic, yes there could have been some issue that popped up on that one trip out of nowhere. I would post a video of the drive after picking it up showing it driving perfectly fine, but there is some angry cursing and sarcasm I choose not to share. 3 stars because as far as oil changes go I have never had an issue with them they have served my wife and I fine. Based on the trans fluid would prob be 1 or 2 stars. I like giving my business to places I can trust, hence the reason I bring my cars to them. Am going to be looking for a new place to get the changes done.update::: June 29 2020... Last week I was contacted by Dan, who I guess works in HQ? Talked to him about the sitch, and he puts me in contact with Daniel (not same guy , or could be with different voices!!!). Now Daniel is the manager at the Watson location. He gets me in takes me on a test drive, declares it fit for work to be done, and an hour later all done!. Noticed a slight leak Saturday, and called them this morning took it in and was out in 5 min! A check valve had come loose/or wasn't tightened properly. only a few drops had come out so no harm no foul. Both of the Dans helped me out. It is appreciated.
Aj Murphy
07/11/2020
I had my car done by Ira and it was a great experience. He was very professional and knowledgeable. I will be recommending him to my other friends and family.
Oooh Wee
06/30/2020
My husband dropped my car off 6/27/2020 at 8am to have the front brakes serviced. Upon picking the car up I turn the key on to start and the check engine light is on. Now I just had an inspection from the Kia dealer less than a month ago and the car has been driving fine. Not only is the check engine light on but the car is running extremely hard, my husband goes inside the store and brings one of the guys out because we popped the hood, the engine is shaking, and the air filter clasps werent closed either. Now I cant even begin to understand how changing brakes required going under the hood. They tried to tell us that an ignition coil needs to be changed, which might be true however the car was not running in this manner when it was dropped off, and the check engine light was not on. Moving forward its Saturday so the store closes at 5pm and the guys were already leaving. As we leave my husband decided to go to Autozone as I began to drive home, the car would barely drive like its not getting-gas or something. I pulled over and told my husband to drive so he can feel the difference from this morning to now. As he drove, the car is barely going, so he gassed it and smoke that smells burnt came out of both tail pipes. Now when we get home 2 miles from the store, I turned the car off, then back on and it only runs for about 30 seconds and dies. I have already attempted to contact the corporate office, which was already closed and now I am awaiting a response from anyone. Bottom line this was a brake repair, why was anything done under the hood, near the spark plugs or air filter???? Waiting on answers....
Stephanie Edwards
06/30/2020
I had a service technician by the name of 'Ira' he was able to get me a really good deal and he was very knowledgeable in the Honda manufacturing ... I would recommend Brake plus to anyone whose in need of a reliable mechanic...