Columbia Care Sarasota Dispensary

went to try new dispensary near my home on siesta. thought this will be nice because its less than 10 min away, but when i got to store someone walked in before me coughing and sneezing, then rang the doorbell outside and was let in. I waited for door and doorbell to be cleaned and it never was. I had to leave because i have pre-existing health conditions I can't risk getting covid-19.

Awesome flower at great price one of 2 of my go to disp for flower. In and out

One of the best & friendliest places in town

I went out of my way to try Columbia Care in Sarasota, Florida as Ive read and heard good things about them. I was put off when I first arrived because I had to touch/ring a metal door bell before entering, I guess this location hasnt heard of the on going pandemic? I was instructed to give them my card and was then handed a clip board and pen (both of which were not cleaned prior to me using them and there was nothing to indicate that has ever happened) and told to fill out the information the same exact information is located on the medical marijuana card. Seemed a bit redundant, but nothing I could do. I was greeted at register 6 by Cynthia who was not very friendly and a bit abrasive to put it lightly. I asked her a few questions and was rudely interrupted when I didnt realize I had to answer the where did you find us? question. She wasnt very knowledgeable, but luckily there was a competent employee (nice guy) who was able to help. After I left, I received a call from a number I didnt recognize which I answered and it was the receptionist from Columbia Care, I was called because she Wanted to inform me that I left my card on accident. I was a in traffic and already a few miles down the road, so I asked would tomorrow be ok? She replied Ummm ok, Ill keep it at the front desk. Thats when I realized she didnt hand me back my card nor did she even attempt to. I called back because she was weirdly adamant about it being my fault that I forgot the card and she said I put it on the counter, you must not have seen it. We can mail it back to you if youd like. I told her to please do so, I wont be coming back. The flower I got was also very low quality and nothing like the OG Kush and Chemdog I was accustomed to (I was a Red Card Holder in Colorado)I wouldnt recommend this place to anyone.EDIT:Wayne,I can tell by the way you're addressing an unhappy customer that a lot of this stems from your inability to conduct yourself professionally. I can ASSURE you that the doorbell was NOT cleaned after I touched it and again it was not CLEANED AFTER the person who came in behind me. I'd be willing to bet whatever you'd like that it was NOT cleaned as frequently as you stated. if you actually were intelligent enough to do your due diligence all it would take is you reviewing your security camera footage to see that I am without a doubt 100% correct. I'm sorry if technology isn't something to comes easy to you and your generation I am sure you team attempted to pass the blame to me rather than own up to their inability to provide quality customer service, especially if you're the person setting an example for them to follow. I'm sure you clean things, but not after each use which is what I addressed in my review. For you to insult me and refer to my statement as asinine further solidifies the fact that the reason for my sub-par experience is because you yourself need more training on how to properly interact and engage your customers.Do you even know how to sort through your reviews because there are 4 other people who have left < 3 star reviews, so I highly recommend you get some more training before you insult someone publicly.Are you joking? I should have called and asked to speak to someone I didn't even know? That is how YOU should have addressed me, not this slanderous reply to an honest review. I would encourage you to contact me and apologize for your mishandling of this situation. Also, please review the security camera footage and you will see I was never informed my Card was on the counter and why did it take 6 days before it was put in the mail? Seems like it was purposely and done out of spite. Which again falls back on you and the way you train your employees.